Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
My stay at the hotel was a mix of great and not-so-great experiences. The rooms were exceptional with clean and creative decor, along with great beds, making it a truly pleasant stay. However, the price for the room seemed a bit higher compared to other Best Western hotels I've visited recently.
Rooms
8.0
The rooms were exceptional, clean, and had creative decor. The beds were great, providing a comfortable experience overall. The rooms were much better than they appeared in the photos.
Service
9.0
The service at this hotel was top-notch. The staff was very friendly, courteous, and eager to assist us throughout our stay. They even went above and beyond to help us book a trip for the following day.
Location
7.0
The location of the hotel was convenient for accessing all our events and was suitable for travelers along the 401. While it was slightly outside the center, it was easy to drive into downtown. The proximity to the church and reception we were attending was very convenient.
Dining
6.0
The dining experience was not the best during our stay. Although the options were good, we had to eat in the room, which was a bit inconvenient. However, the breakfast staff were friendly and helpful.
Facilities
7.0
The facilities at the hotel were satisfactory. However, the dining experience could have been better. Cleanliness was maintained, and the housekeeping service was attentive to our needs.
Tony
United Kingdom,
October
2023
9.0/10
My stay at the hotel was absolutely delightful. The rooms were warm and cozy, and the fireplace was a nice touch after a long drive. The bed was incredibly comfy, and the room was spotlessly clean. The overall atmosphere was very relaxing.
Rooms
9.0
The rooms are very comfortable and look amazing. I stayed in another Fantasy Suite.
Service
10.0
The staff members were so friendly, professional, and attentive. They even went above and beyond to help me with a lost item, sending it to my address in Ottawa with UPS. Their dedication to ensuring a great experience was evident throughout my stay.
Location
9.0
The location was excellent with easy access to downtown and convenient for travelers. Having a vehicle is necessary, but it made getting around to various places a breeze. The company of the warm-hearted individuals at the restaurant with a real fireplace added to the charm of the location.
Dining
8.0
The dining experience was really hearty and well-prepared. I especially enjoyed the grab-and-go system, which felt safe and convenient for both guests and staff.
Facilities
9.0
The facilities were top-notch, offering everything needed for a comfortable stay. From dining options to housekeeping, everything was well-serviced and convenient.
Henry
United Kingdom,
June
2023
7.2/10
The hotel offers clean and comfortable rooms with special touches like natural wood-burning fireplaces. The service is friendly and helpful, although some areas are outdated. The location is convenient, providing easy access to downtown and major routes. The dining experience varies in quality, offering more than standard complimentary breakfast. The facilities are decent, with some areas needing updates.
Rooms
8.0
The rooms were very clean and had nice extra touches like the wood burning fireplaces.
Service
7.0
The staff is friendly, but some areas are outdated.
Location
8.0
The location is convenient with easy access to downtown and major routes.
Dining
7.0
The dining experience was good overall, offering more than standard breakfast options.
Facilities
6.0
The facilities are decent, but some areas need updates.
Ernest
United Kingdom,
May
2023
8.2/10
The hotel rooms were comfortable and attractively decorated but had a terrible musty odor. Despite this, the size was nice with two queen beds, a fireplace, pull-up couch, and a table. We really appreciated the convenience of having two restaurants and an outdoor pool, making it a relaxing retreat after a day of exploring. The fact that they offered free breakfast was a perfect touch. However, the musty odor was a downside.
Rooms
7.0
The rooms were a decent size, which was great for accommodating our family. The musty odor was a drawback.
Service
9.0
The service was incredibly friendly and cheerful, going out of their way to be helpful and make us feel welcome. They were quick and courteous.
Location
8.0
The location was central to everything in Kingston and close to the highway, offering lots of parking. However, it was a bit far from downtown for our liking.
Dining
8.0
The dining experience was overall great, with substantial breakfast options. The only downside was the cold air blowing in certain areas.
Facilities
9.0
The hotel facilities were fantastic, especially the outdoor pool and proximity to everything in Kingston.
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